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Multi Channel eCommerce Inventory & Order Management Software

The Solution of Choice for Growing Your Multi Channel Business

With the longest and deepest experience in multi channel eCommerce inventory management & order fulfillment, Multichannel Order Manager (M.O.M.®) is the leading PCI compliant inventory, order and customer management software solution for small and mid-sized eCommerce, multi channel and distribution businesses. M.O.M. has earned a strong reputation in the industry, with a customer base that manages over a million online shoppers daily and nearly $10M in gross merchandise sales every day. With multiple editions available, M.O.M. grows WITH your business, and saves you time and money as your business grows.

Multi Channel Management

Grow your business faster by expanding your sales channel presence and automating your multi channel fulfillment operations, while streamlining your processes by managing them in one solution. With M.O.M.’s open API, your technical resources can seamlessly integrate to virtually any eCommerce solution or 3rd party system, so the sky’s the limit!

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Multichannel

Multi Channel Inventory Management

Do you do ‘kitting’, offer continuity programs such as ‘Product of the Month’ subscriptions, sell in fractional quantities like pounds or yards, provide size/color variations and more? This can be an inventory management nightmare for some inventory management solutions, but not for M.O.M.! Always have accurate inventory levels across sales channels, with the ability to analyze each channel separately using our multi-channel inventory management software.

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Inventory Management

Multi Channel Order Management

Capture and manage orders in one solution – direct entry orders, orders imported from your eCommerce store and other shopping channels, or orders from your store cash registers through our Point of Sale Module - to automate and consolidate your fulfillment workflow to ensure fast delivery and happy customers! With M.O.M.’s advanced multi channel order management software features, life in the office is going to be much easier!

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Order Management

Shipping & Drop Shipping

Avoid shipping delays and carrier imposed penalty fees! With fully integrated shipping functionality, you can verify addresses, print finished shipping labels, access tracking information, control shipping rates, and more. M.O.M.’s point and click shipping integration capabilities and support for drop shipping are some of the biggest sources of time savings and error reduction.

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Shipping and Drop Shipping

Purchasing & Receiving

Avoid ‘back orders’ and optimize your inventory with centralized inventory control and integrated purchasing capabilities. Our flexible buying information table allows you to manage one or hundreds of suppliers with varying quantity or discount levels to maximize your purchasing power! Issue purchase orders with the click of a button and easily reconcile inventory when orders are received.

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Purchasing and Receiving

Customer Order Management

The more you know about your customers, the better you can sell to them! With advanced CRM functionality, every time your customer makes a purchase, sends an email, requests a catalog, calls with questions and more, that information is tracked in the customer’s profile. Increase sales with points and rewards programs. And if you sell direct to businesses, you can manage that too!

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Customer Management

Business Intelligence

The tools and knowledge you need to make the best decisions for your business! From detailed reports that track the day-to-day operations to the highest level of trend analysis for strategic product, marketing and advertising decisions, and everything in between. Report on products, sales, marketing activities, employee productivity and more.

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Business Intelligence

BizSync®XL Cart Connector

Synchronize inventory, prices and orders between M.O.M. and your Magento or Bigcommerce eCommerce store using BizSync®XL, a turnkey integration that requires no additional software or programming. of your tasks can be scheduled or automated to improve efficiency and facilitate the business rules and integration between M.O.M. and Magento or Bigcommerce.

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BizSyncXL Cart Connector

SiteLINK eCommerce

With SiteLINK, you can create the ideal online shopping experience. A Dydacomp product, SiteLINK is an alternative eCommerce platform that is directly integrated with M.O.M. to provide the most complete end-to-end solution for small and mid-sized merchants. The features and functionality are designed to meet the expanding needs of today’s eCommerce marketplace while ensuring PCI compliance.

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SiteLINK eCommerce

Optional Modules

With over a dozen optional add-on software modules available for SiteLINK and M.O.M. software, you have the ability to customize your business to the specific eCommerce, call center and warehouse needs without paying for features you don’t need. See how you can add power to your M.O.M. installation where you and your customers need it most.

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MOM Optional Modules

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