Order Management and eCommerce Webinars


Connect Your Magento Store & Your Order Management System
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Listen in as Dydacomp experts provide insight on intelligent multichannel integration and the gaps it can fill in your eCommerce operations.

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On-demand: Webinar Series : Demystifying Omnichannel Retailing, Part 1 – Finding Value in a Multichannel Sales Landscape
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Listen to Dydacomp experts share insight on the Omnichannel Retailing trend and the value it delivers to a multichannel sales environment.

  • Learn about the top 2014 trend - Omnichannel Retailing
  • Understand why Omnichannel Retailing matters to the success of your business
  • Learn about how to apply an Omnichannel Retail strategy to a Multichannel approach
  • Quickly determine which sales channels are the most productive to your business (e.g. offline, online, mobile and popular marketplaces like Amazon and eBay)
  • Discover some of the best ways to evaluate the effectiveness of your Omnichannel Retail approach


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On-demand: Tools to Connect Your Online Store and Back Office - M.O.M., Logicbroker and Magento
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When it comes to Order Management Solutions for SMB retailers, Multichannel Order Manager (M.O.M.) has the most experience in the industry. M.O.M. helps small and mid-sized businesses manage orders, gain insights into inventory and effectively manage customer service to expand your business' online footprint and automate back office operations.

Logicbroker makes it possible for companies to seamlessly add thousands of product offerings to their eCommerce site, efficiently process more orders in less time, and optimize their supply chain. Logicbroker' s deep integration with M.O.M makes the EDI order process completely automated. Learn more


On-demand: Order Management for the Magento Merchant
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The webinar will focus on the value that a Magento SMB merchant can receive from a fully functional Order Management (OM) system.

The following content will be presented:

• What is Order Management? - An application overview.
• How OM integrates to Magento’s eCommerce platforms.
• The major areas of functionality that an OM system addresses and the specific benefits of each area.
• How Magento Solution Partners can help their clients grow their eCommerce businesses from the information derived through an automated OM system.

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On-demand: The Top 5 Insights to Help Prepare for Seasonal & Holiday Rushes
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Summer is a perfect time to evaluate new ways to grow your business and optimize its operations to make the most of your busy season.

As your business grows and orders increase, so do the bottlenecks in business processes. To keep growing you need to efficiently manage incoming orders, keep customers happy, and expand your business into new sales channels—especially during your peak business times.Learn more


On-demand: Making the Move to M.O.M. SQL Webinar
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Successful businesses that receive orders online and from other channels—at all hours of the day—understand the benefits of having a dependable system to stay organized and on top of their inventory.

The SQL Editions of M.O.M. Version 8 provide reliable, robust solutions to manage inventory and shipping operations. Plus, they provide built-in tools to help growing businesses manage customer relationships and even provide key business information.

Join us for this exclusive insight session where our experts will present and demonstrate some of the top advantages of the SQL Editions of M.O.M. Version 8, Learn more


On-demand: Tips, Tricks and Tools You Need to Drive Business Growth in 2013
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Industry reports confirm that the second week in December resulted in record-setting levels of online spending exceeding $7 billion. Online merchants were expecting a better holiday season, but no one predicted such strong numbers. Of course, there’s always room for improvement. That’s why you need to attend our special webinar on driving business growth in 2013.

We'll provide you with the tips, tricks and tools you need to dramatically cut costs and boost sales.

By attending this webinar, you'll learn how to:

  • Take advantage of Amazon’s brand to drive new revenue
  • Launch into new marketplaces to reach a whole new audience
  • Gain insight into the needs of your customers to increase sales
  • Create a "product-of-the-month" club to establish recurring orders
  • Optimize your inventory so that you always maintain the best levels
  • Improve customer service and design more effective email campaigns



On-demand: Same Item Sold Twice??? Managing Inventory in an eCommerce World
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Multichannel selling is complicated enough without having to deal with inventory challenges. For example, if you’re selling on Amazon, eBay and your eCommerce site, how can you ensure that you’re not selling the same item twice? You need to be able to accurately track your inventory across all channels.

At the same time, when it comes to inventory, the last thing you want is to have too much on hand and too few orders coming in, leading to reduced margins. You also don’t want to have too little inventory on hand, resulting in backorders, cancellations, and lost customers. It’s a balancing act and it is major issue for all companies.

Selling in multiple channels significantly complicates inventory management and other business processes. Visibility into your inventory and forecasting is critical to a healthy operation, and that’s why you must attend this business-critical webinar!

In 60 minutes, you’ll discover the keys to inventory management including tracking inventory across eCommerce operations, catalog fulfillment, managing continuity programs and drop shipping. You’ll gain expert insight to keep orders flowing out the door.


On-demand: Process and Fulfill more orders with less staff : Why You Need an Order Management System
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You’ve done a great job getting your eCommerce store up and running. Now comes the hard part… fulfilling orders!

Does this sound familiar? You thought you could do everything using your eCommerce platform but you’re quickly finding large gaps and bottlenecks in your processes. It’s becoming a headache to fulfill the orders, print out the paperwork, find the inventory, and integrate with a shipper. You’ve reached the tipping point where you now need a solution to help your business grow.

Attend this informative webinar to find out how an order management system can make your life so much easier. This is a must-attend event if you want to be able to seamlessly process a growing number of orders and keep your customers happy.


On-demand: Because Free Shipping Isn't Free: The Top 7 Reasons You Need Effective Retail Promotions
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Whether it’s 10:00 a.m. at your storefront or it’s 10:00 p.m. and your customer is on your eCommerce site, do you really know who your customers are?

Depending upon their age group and/or communication preferences, you may need to find them through Twitter and Facebook, and/or send them text messages on their smartphones.

If you’ve created promotional campaigns to address the needs of all types of shoppers at the same time, and they’re not working, you need to attend this webinar.


On-demand: Top 5 1/2 Reasons Why You Need an Order Management Solution
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As the orders start flowing in and your business begins to grow, the bottlenecks in your processes increase as well.

Maybe it’s taking you longer to pick and pack an order…
…or you’re having a hard time responding to questions from your customers…
…or you don’t have a clear picture of your inventory.

At this point, you can’t even think of opening a new channel such as Amazon Marketplace until you find a way to streamline your processes, cut costs, and get the orders rolling out the door like a well-oiled machine.

And that’s why you need to attend this webinar.

In just 30 minutes, you’ll learn the top 5 ½ reasons why you need to implement an Order Management solution to transform your business and achieve double-digit growth!


On-demand: Are You Achieving 60% Growth? You Could on Amazon
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Are you ready to reach over 150 million potential new customers, extend your geographic range, build brand awareness, and increase overall revenue? Third party merchants on Amazon Marketplace are doing just that, recording 60% growth in the first quarter of 2012. In fact, almost 40% of all merchandise sold by Amazon is from these merchants. There is tremendous opportunity for your business to enter this channel and take advantage of Amazon’s brand to drive new revenue. This 30 minute webinar will uncover the astounding results you can achieve as well as how you can effectively manage this new channel. It’s a must attend for anyone considering Amazon Marketplace or trying to find a more efficient way to manage their account.


On-demand: The Steps You Need to Follow to Ensure Your Magento Store’s Success
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The competition among etailers is getting fierce. You need to be able to differentiate yourself to gain customers. In order to accomplish this, you must start off by choosing the right eCommerce platform. And by now, you’ve heard all the buzz about Magento but have questions about implementation, website design, functionality and more. Can you leverage Magento’s features and functionality to meet your unique business needs? Are you able to increase conversions and drive new sales? What experience will you be providing your customers? Are you able to effectively and efficiently manage your back office processes? Join Magento partners Dydacomp and Groove Commerce for this special webinar to find out if Magento is right for you and the steps you need to follow to ensure success.

By attending, you’ll discover how to:


On-demand: The Top 5 Business Issues You Need to Fix Today to Experience Double-Digit Growth
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2011 was a record year for eCommerce sales as companies achieved double-digit growth over the previous year. But as merchants increased sales online, they also exposed business issues that were preventing them from providing the ideal customer experience and growing revenue. For example, electronics provider Best Buy had to cancel orders from November and December due to a system error, leaving holiday shoppers scrambling to find gifts in time. If you want to ensure that your business is running smoothly and able to capitalize on the projected growth this year, this is a must attend webinar. Citing data from the $4 billion in annual multichannel sales from Dydacomp’s merchant community, this event will expose the five key issues that you must address in order to successfully drive new sales, grow your customer base, and experience that double-digit growth.


On-demand: Get the Keys to Drive Your Magento Site with Multichannel Order Manager
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You've built your eCommerce business using Magento and it's a powerful solution that meets your unique shopping cart needs. But if you want to streamline and automate your business processes, update your inventory across all channels, increase efficiencies, and drive new sales, you need to implement a complete order management solution that integrates seamlessly with Magento. If you have a Magento site, this is a must attend Webinar. You’ll discover how Multichannel Order Manager and Freeportway will help you drive business growth by integrating the most powerful order management solution for Magento. You’ll gain insight into the ecommerce landscape, discover key areas that need to be addressed by your business, and learn how M.O.M. for Magento is the right solution for you.


On-demand: Using the Power of M.O.M. and SQL Server to Drive Your Business
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If you're looking to streamline and automate business-critical processes while gaining stronger business intelligence, scalability, and performance to drive revenue growth in 2012, this Webinar is a must-attend event. We’ll show you how Multichannel Order Manager (M.O.M.) Premium Edition works with Microsoft SQL Server to provide the most advanced solution for your business. You'll be able to effectively handle order import, inventory management, order fulfillment, and order processing automation while handling all transactions at greater efficiency. Join us to see for yourself how you can improve your businesses productivity with a dynamic, completely scalable solution with multi-user access, 100% uptime, faster processing and greater visibility into business operations.


On-Demand: Get the Keys to Drive Your AbleCommerce Site with Multichannel Order Manager
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You’ve invested a lot of time and effort building your ecommerce business, and your efforts are paying off. But how do you continue the momentum and take advantage of the tremendous growth opportunity that is waiting for you? Do you have the resources available to open new business channels and reach millions of potential new customers? And what about protecting your business? Have you taken the necessary steps to become PCI compliant to prevent data breaches? If you have an AbleCommerce site, or need a customizable ecommerce store, this is a must attend Webinar. Discover how Multichannel Order Manager’s new ecommerce API opens the door to new possibilities. Dydacomp, Web2Market and Bossen Implement show you how to get the most out of your AbleCommerce site to achieve outstanding results. You’ll gain insight into the ecommerce landscape, discover key areas that need to be addressed by your business, and learn how Bossen Implement found the right solution for their ecommerce site.



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