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Industry
News
Dydacomp Adds Powerful
Fraud Protection and Published API Features with Multichannel Order Manager, Version 8
September 7, 2011 (Totowa, NJ) -
Dydacomp, a leading provider of business technology platforms for eCommerce and multichannel
merchants, today announced the release of Multichannel Order Manager (M.O.M.), Version 8, the
only PCI compliant order management solution built for eCommerce, multi-channel and
distribution businesses. The new release arms small and medium-sized merchants with powerful
features that enable them to ensure order authenticity, connect to virtually any eCommerce
shopping cart or 3rd party system, protect their bottom line from fraud, customize the system
to their unique needs in ways never available to them in earlier releases, and open new sales
channels to accelerate revenue growth.
M.O.M.
Version 8 reflects the strategic changes Dydacomp has made to provide SMBs with the complete
solution needed to compete and thrive in the eCommerce marketplace. By incorporating an open
API in the release, clients are able to continue using their established eCommerce platforms
while integrating a complete order management solution. Merchants who have an established
eCommerce store can now easily implement an order processing solution, which is needed to
compete with larger online merchants.
Read more...
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Ask the
Expert
eCommerce Q & A
In each edition of eCommerce eNews,
Rob Coon, SVP at Dydacomp, will answer your questions about trends, technologies, and updates
related to eCommerce.
Q: As a small business owner, what should I be focusing on now to
protect my online store?
A: Assuming that you're currently PCI compliant, an area that
small business owners need to focus on is fraud. According to the Merchant Risk Council and
Cybersource, the average online merchant loses 1.2% of their annual online revenue as a result
of fraud. It's the small business owner who is most vulnerable though. The reason for this is
that large companies integrate an average of eight different fraud screening tools while the
SMB averages just 4.5. In other words, you need to put more locks on your door so the burglar
passes by your house and focuses on someone who leaves the door unlocked. This protects your
bottom line, which is critical to your success.
Email a question to the expert...
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Special
Report
Top 3 Ways to Boost
Online Sales
Often when retailers open an ecommerce
business or migrate their store to the online channel from an existing POS or catalogue-based
model they choose a purely functional shopping cart. Concern for cost or focus on the basic
need to take orders online and download them for fulfillment leads retailers to choose core
functionality over a more robust solution. As their business grows and customer expectations
of shopping experience are changed and set by larger online marketplaces like Amazon, those
merchants find that they require more selling tools to maximize average order size and guard
against site and cart abandonment.
View the full
report...
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