Order Processing with Dydacomp Multichannel Order Manager

Making sure that your customers' orders go "out-the-door" fast and without mistakes is no small task. And, to keep a handle on your order picking, packing and shipping operation while controlling your inventory, you need to be able to track each order as if it was the only order in your warehouse! To say that order processing is M.O.M.'s forte is an understatement - just watch the level of efficiency in your operation grow when Multichannel Order Manager (formerly Mail Order Manager) takes over.

Know Where Every Order Is At Every Minute!

Dydacomp's Multichannel Order Manager makes it easy to stay on top of order processing whether it's three or three thousand orders per day! The up-to-the-minute status report lets you select and review orders by status - orders that have not been picked, packed or shipped, orders awaiting credit card approval, orders with a particular stock item, and many more! With this kind of tracking working for you, you'll not only impress your customers, you'll be able to identify potential trouble spots in your fulfillment process before they become actual problems.

Customize Order Processing for your Business

The Packer's Workstation provides point and click convenience to 'scan & pack' bar-coded order contents, assign items to boxes, charge shipping costs, add special shipping services and more

When it comes to printing paperwork and shipping orders out-the-door, each company's needs are very unique. Multichannel Order Manager lets you design your own order processing routine. You decide what paperwork you need - pick tickets, packing slips, invoices, shipping labels so you can have an order fulfillment process that is right for your business.

You also decide how you want to print the paperwork - for all orders in a single "batch" or for one order at a time with additional options for barcode "scan and pack" routines. And, with the optional Advanced Warehouse Module, you can add the power to manage your warehouse packing and shipping personnel working at one or more different warehouse locations.

Ship Orders Your Way

Automatic Shipping Calculations Module - you can interface directly to your shipping company software

No matter how you ship your orders - standard, overnight, second day - or what shipping company you use - UPS, USPS, Endicia, FedEx or any other carrier - M.O.M.'s Automatic Shipping Calculations Module handles it! And, you can interface directly to your shipper's software or print a carrier-ready shipping manifest. Either way, you don't have to key your shipping information for every order into your shipper’s system for a tracking number. And because we are integrated with UPS, USPS, Endicia, FedEx and several other carriers those tracking numbers are returned to your through M.O.M. Best of all, M.O.M. lets you charge your customers for shipping based on whatever parameters you want to use - order total range, COD premium, minimum shipping cost, actual charges, flat rate, and more.

Process Orders for More than One Company

Inventory control and inventory management gets pretty complicated when you run one company or website nevermind when you have grown and now have several several companies or websites you are managing. With the optional Multi-Company Controller Module, you can manage as many as fifty different companies with one M.O.M. system. Maintain separate inventory and customer information for each company while conveniently processing all of your orders from one single selection screen. And, you can quickly switch from one company to another with just a couple of clicks of your mouse or choose to share inventory across companies! With that kind of power and flexibility, it's no wonder that M.O.M. is the system of choice for many of today's most successful ecommerce, order taking and fulfillment services.

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