6-49 Associates
At this size you probably have an established business with a proven business model. You've had success identifying a set of target customers and provided products or services to meet their needs. However, there's a never-ending need to do whatever you can to improve operations, accelerate growth and add to the bottom line.
For accelerated growth, you may be looking for new channels. If you started with a retail or catalog business, you certainly want to add an Ecommerce channel. And if your online store has proven successful you may want to expand to take orders from Amazon, eBay or other marketplaces. Of course, you always want to do whatever you can to make it easier for existing customers to reorder.
But costs are growing rapidly, too. And it's harder to reduce unit costs when orders from different channels have to be handled differently.
Dydacomp can help your business on both the revenue and cost sides of the equation. Mail Order Manager (M.O.M.) puts all your product information into a single database, making it easier to offer inventory over multiple channels. And M.O.M. integrates the entire order management process, reducing fulfillment time as well as the number of steps per order, regardless of which channel the order originated from. Customer management, shipping, payment processing, inventory and accounting all operate off the same data, reducing errors, accelerating order fulfillment and raising customer satisfaction.
Dydacomp's SiteLINK provides a flexible Ecommerce platform to drive sales from your website or to push inventory to other channels. With shopper features designed to improve your customers' experience and back-office features designed to make operations easier, it's the best online store for your multi-channel business.
Call us today at (800) 858-3666 to find out more about how M.O.M. and SiteLINK can work for your business or click here to schedule a demo.
