||7 Retail Operational Improvements
That Make a Difference
While consumers are still being careful about their spending, the National Retail Federation (NRF) has
predicted that retail sales will show an increase of 4.1% in 2014, outpacing the 3.7% increase delivered in
2013. As a part of this increase, the NRF is predicting online sales to increase 9% to 12%, good news for our
online and multichannel merchants.
Behind the optimistic forecast is the NRF’s expectation that 2014 will be less volatile than 2013 which
brought economic concerns from a fiscal-cliff scare, a government shutdown and a tax increase. Jack
Kleinhenz, the NRF’s Chief Economist has said that he “expects less drag on growth from fiscal policy” which
will greatly benefit retailers as shoppers show more confidence amid fewer economic concerns.
So prepare for a good year by determining where operational improvements can be made to help you to
respond to sales opportunities. If you haven’t already done so, now’s the time to think about connecting
your back office with your eCommerce store to simplify your day-to-day operations leaving you more time to
source new products and reach new markets.
At Dydacomp, we’ve worked with thousands of small and medium-sized retailers and fulfillment operations
to help them simplify commerce and grow their business. Our customers engage over a million shoppers
daily, generating nearly 10 million in gross merchandise sales every day, and we’ve learned from them what
has been most effective in helping them grow. It’s that experience which has enabled us to assemble the “7
Retail Operational Improvements That Make a Difference” outlined in our new eBook. We hope you find this
information useful in growing your business.