How an Integrated Order Management System
Can Nurture Your Business
Many small and mid-size ecommerce merchants are frustrated with the inefficient back-office processes that often require repeating certain tasks for online and offline channels.
Whether consumer and wholesale etailers realize it or not, such a lack of coordination can hinder their ability to effectively compete in a multichannel world. While integrated solutions are available, mid-sized businesses often believe such a platforms have been designed for larger businesses, making them either too expensive or beyond the capabilities of a smaller retailer. This is of course not the case. A single solution expressly designed for small and mid-size retailers can give ecommerce retailers the support they need to be more productive and stay on top of quickly changing ecommerce technologies and regulations such as PCI compliance within reasonable costs.
Case in point, a purveyor of fine teas who operates both consumer and wholesale businesses used several technologies and manual processes to manage its orders, track inventory and maintain customer records. But as the company grew the old systems and manual processes couldn’t effectively supply its online and offline customer service channels with the essential information that was needed to make sales in a timely manner. What solution did they choose to address this challenge? They chose Dydacomp's Multichannel Order Management (M.O.M.) system.
Learn more about how M.O.M can support your business goals.
Join us for a 60 minute overview to discover how we can help you overcome top challenges, lower costs and increase your sales.