Points & Rewards
As a means of encouraging your customers to purchase more, M.O.M. enables you to set up a points and rewards program based on previous product purchases. These accumulated points can be redeemed by customers on future purchases either as discounts on particular products or as a discount on a future order total. During order entry, M.O.M. automatically prompts the order entry operator to apply points that are accumulated. In addition, you can view and/or print a customer's points on the Financial tab of the customer information screen. There is also a special statement/report that can be run for all customers with unredeemed points.
To set up a points and rewards program:
On the Main Menu Bar, Click on: Maintain > System Information > Global ParametersThe Global Parameters Maintenance screen is displayed. Select the Accounting Tab.
Check the box for Use Points/Rewards.
Determine how points are to be accumulated by customers. To allow points to be accumulated by total dollars spent, select 1 for Every $__ of Merchandise Purchased and enter the dollar value.
To allow points to be accumulated only for certain products purchased, Points As Established For Each Product. You must set the earned point values for each product in the Maintain Stock function. See the next section for more information.
Determine how points are to be redeemed by customers. To allow to be redeemed as a credit on order total on a future order, 1 Point = $___ Off The Order Total and enter the dollar.
To allow points only to be used as a credit when purchasing certain products, select Can Only Be Used To BuyDesignated Products. You must set up the redemption point values for each product in the Maintain Stock Item function. See the next section for more information below.
Please Note: Points applied to the order total create a journal entry. Points applied to the item change the item price.
Optionally, if you are using the M.O.M. G/L interface, and have selected to redeem points based on order total, you can select the G/L sub-account to post redeemed points. Use the pull-down menu for Post Redemptions to the following Payment Adjustments Sub Account to make your selection.
Establishing Point Values for Products
On the Main Menu Bar, Click on > Product > Maintain Stock items
The Stock Item Lookup screen is displayed.
For an existing item, use the lookup screen to find and select the item and display the Stock Item Information screen. For a new item, select the NEW button to display the Stock Item Information screen.
On the Stock Item Information screen, select the Misc tab.
To set up the earned point value for the product, enter the value in the Points Received When Purchased ___ field.
To set up the redeemed point value for purchasing the product, check the box for and enter the value in the Use ___ Points to Buy This Product field.
When you are finished, select SAVE.
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